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Get in touch with our team. We're here to help with any questions about our 3D & Motion Design software.
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Business Hours
| Monday - Friday | 9:00 AM - 6:00 PM GMT |
| Saturday | 10:00 AM - 4:00 PM GMT |
| Sunday | Closed |
| Emergency Support | 24/7 for critical issues |
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Frequently Asked Questions
How long does support take to respond?
We typically respond within 24 hours for general inquiries and within 4 hours for technical support during business hours.
Do you offer phone support?
Yes, phone support is available during business hours for urgent technical issues and licensing questions.
What information should I provide when contacting support?
Please include your license key, software version, operating system, and a detailed description of your issue.
Can I schedule a demo or training session?
Yes! Contact our sales team to schedule a personalized demo or training session for your team.
Do you offer enterprise support?
Yes, we offer dedicated enterprise support packages. Contact our partnerships team for more information.
What's the difference between technical and sales support?
Technical support handles software issues, while sales support assists with purchases, licensing, and pricing questions.