Contact Us

Get in touch with our team. We're here to help with any questions about our 3D & Motion Design software.

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Fill out the form below and we'll get back to you within 24 hours.

General Contact

Address

1616 Kenmuir Ave
Mississauga, ON
L5G 4B5

Business Hours

Monday - Friday 9:00 AM - 6:00 PM GMT
Saturday 10:00 AM - 4:00 PM GMT
Sunday Closed
Emergency Support 24/7 for critical issues

Quick Support

Contact the right team for your specific needs:

Technical Support

Software issues & troubleshooting

[email protected]

Sales & Licensing

Purchase & license questions

[email protected]

Refund Requests

Refund policy inquiries

[email protected]

Partnerships

Business collaborations

[email protected]

Find Our Office

Office

1616 Kenmuir Ave, Mississauga, ON L5G 4B5

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Frequently Asked Questions

How long does support take to respond?

We typically respond within 24 hours for general inquiries and within 4 hours for technical support during business hours.

Do you offer phone support?

Yes, phone support is available during business hours for urgent technical issues and licensing questions.

What information should I provide when contacting support?

Please include your license key, software version, operating system, and a detailed description of your issue.

Can I schedule a demo or training session?

Yes! Contact our sales team to schedule a personalized demo or training session for your team.

Do you offer enterprise support?

Yes, we offer dedicated enterprise support packages. Contact our partnerships team for more information.

What's the difference between technical and sales support?

Technical support handles software issues, while sales support assists with purchases, licensing, and pricing questions.